” 14 day return policy applies from the date the item is delivered, any damage must be reported within 24 hours. Otherwise we will not be able to exchange the item.
All exchanges will be made within 4-14 working days basis once item is received.
Any unwanted items ordered must be returned at buyers expense and will be charged 10% handling fee.
The cancellation period only applies to goods that are unsued, 7 day cancellation period applies.
If the item has been used we don’t accept returns.
If the product is faulty and the fault has been verified, we will decide to refund or repair at our descretiom, as our right under sales of goods act.
If you wish to cancel your purchase under distance selling regulations you must notify us in writing through email.
The bikes need to be assembled by professional cycle mechanics to keep the warranty, we will not be held responsible for incorrect assembly.”